From first call to verified clean, in about a week
No drawn-out tender. No ‘from’ pricing that changes once we’ve seen the place. Here’s exactly what happens.
- 015 minutes
You call, or send the form
Tell us roughly what you need cleaned and where. We'll tell you honestly on that first call whether we're a good fit, if your site is outside our range or your budget doesn't match the job, we'd rather say so than waste a walkthrough.
- No obligation, no sales script
- We'll say if we're not right for you
- Usually booked within a day or two
- 0230–45 minutes
Free on-site walkthrough
We walk the building with you. Not a floor plan, not a phone estimate, the actual space, counting bathrooms, checking floor types, noting access. This is where most quoting goes wrong, and it's why cheap quotes get quietly revised at week six.
- We count what actually drives the price
- You tell us what's gone wrong before
- We flag anything a previous cleaner missed
- 03Within 24 hours
Written specification and one price
You get a task-by-task checklist for every area, and a single price. Not 'from', not 'plus consumables at cost', a number, with the consumables allowance stated in dollars and periodic work listed separately with its frequency.
- Every task written down, area by area
- Consumables allowance in dollars
- Periodics listed with frequency and price
- 04Then ongoing
First clean within 7 days
Your checklist goes into our system. The team works against it on site, ticking each task done or not done as they go and photographing completed areas. Nothing depends on someone remembering the specification.
- Police-vetted team, documented access procedure
- The checklist is on their phone, not in their head
- Photos captured as the work is done
- 05After every visit
You get the login
Check last night's clean from your phone at 7am. Every task, every area, done or not done, with photos. Raise an issue against a specific visit and track it to resolution. Export a monthly report whenever you need one.
- Live after the first clean
- Share with your team or property owners
- Monthly report in one click
Our guarantee
The Spotless Guarantee
If we miss anything on your checklist, we re-clean it free within 24 hours, and you'll see it logged in your portal.
No arguing about whether it was done. The record shows what happened, so the conversation starts from facts.
Queries
Getting started
Not covered here
Ask us directlyNext step
Get a quote in 24 hours
Free on-site walkthrough. We write the checklist. No lock-in contract.
- FreeOn-site walkthrough, no obligation
- 24hWalkthrough to written quote
- 7 daysTo your first clean
- $0To leave, no lock-in