Most checklists are organised by room. This one is organised by frequency, which is more useful when you’re checking whether you’re getting what you paid for.
EVERY VISIT
Bathrooms, toilets sanitised inside/out incl. seat hinges and base · basins and tapware cleaned and dried · mirrors streak-free · floors mopped incl. behind pans and corners · consumables restocked to full · bins emptied and re-lined · partitions and handles sanitised · drains checked
Kitchen, benches and splashback · sink, tapware, plughole · microwave interior · appliance exteriors and handles · tables and chairs · floor swept and mopped · bin emptied and re-lined · dishwasher emptied if run
Office areas, all bins emptied and re-lined · desks wiped where clear · high-traffic carpet vacuumed · hard floors mopped · meeting rooms reset
Reception, entry glass both sides · counter sanitised · matting vacuumed · seating
High-touch, door handles and push plates · light switches · lift buttons · handrails · shared printers
WEEKLY
- Full carpet vacuum incl. edges, corners, under desks
- Skirting boards throughout
- Door frames and tops of doors
- Window sills and ledges
- Internal glass and partitions
- Kitchen bins washed out
- Bathroom tiles and grout scrubbed
- Chair bases and castors
- Stairwells
- Waste and recycling store
- Entry matting lifted, floor beneath cleaned
MONTHLY
- High dusting above normal reach
- Air vents and extractor grilles
- Light fittings
- Fridge interior
- Under and behind furniture
- Upholstered seating vacuumed
- Kitchen cupboard interiors
- Behind fridge and dishwasher
- Signage wiped
QUARTERLY
- Internal windows incl. tracks and frames
- Blinds
- Carpet spot treatment
- Storage and archive areas
- Exterior entry pressure wash
PERIODIC (scheduled and quoted separately)
| Task | Frequency | Typical cost |
|---|---|---|
| Carpet steam cleaning | 6–12 monthly | $4–$8 per m² |
| Strip and seal vinyl | 12–24 monthly | $12–$22 per m² |
| Internal window cleaning | Quarterly | $4–$8 per m² |
| External window cleaning | 6 monthly | $6–$15 per m² |
| Upholstery cleaning | Annually | Per item |
| High-level dusting | 6–12 monthly | $45–$70 per hour |
How to use this as an audit tool
The frequency structure makes this checkable. Pick a category and test it:
Testing the weekly list, walk the building the day before the weekly clean is due:
- Finger along a skirting away from the door
- Carpet edge where wall meets floor
- Under a desk in the middle of the floor plate
- Internal glass at seated eye level
Testing the monthly list, check any month:
- Top of a filing cabinet
- An air vent
- Behind the fridge
- Under a sofa
If the every-visit items are good but weekly and monthly are poor, your provider is working fewer hours than the contract assumes. That’s a specific conversation with a specific answer, rather than a general complaint about standards.
The line that makes it enforceable
The Provider will record, per visit, which tasks on this checklist were completed, and make that record available to the Client on request.
Without it, everything above is a wish list.